Refund Policy for Guardianfind

Last Updated: November 21st 2025

1. Introduction
Thank you for choosing Guardianfind. We stand behind the quality and reliability of our advanced monitoring and investigation services. This Refund Policy outlines the terms and conditions regarding refunds for purchases made through guardianfind.com.

2. General Refund Principles
Due to the digital nature of our services and the immediate access provided to our intelligence platform and software, we generally do not offer refunds once a service has been purchased and activated. By completing your purchase, you acknowledge and agree to this policy.

3. Subscription Plans

  • Monthly/Quarterly/Annual Plans: All subscription fees are non-refundable. If you cancel your subscription, you will continue to have access to the service until the end of your current billing cycle. No partial refunds will be provided for unused portions of the subscription period.

  • Cancellation: You may cancel your subscription at any time through your account dashboard to prevent future billing.

4. One-Time Purchases (e.g., Specific Investigation Packages)

  • Fees for one-time services and investigation packages are non-refundable once the service has been initiated and our platform has been deployed or our investigators have begun work.

  • If a service is cancelled by the client before any work has commenced or platform access has been provided, a refund may be considered on a case-by-case basis, subject to a mandatory 15% processing and administrative fee.

5. Non-Refundable Circumstances
Regardless of the situation, Guardianfind will not issue refunds in the following cases:

  • If the service does not yield the specific results or information the client was seeking. Our services are tools for gathering intelligence; we cannot guarantee specific outcomes.

  • If the client fails to meet the technical requirements for software installation (e.g., incompatible device, inability to gain physical access for Android installation).

  • If the client violates our Terms of Service or uses the service for an illegal or unauthorized purpose.

  • If the client simply changes their mind after purchase.

6. Technical Issues
In the rare event of a sustained, critical failure of the Guardianfind platform that our technical team cannot resolve within a 72-hour period from your initial support ticket, you may be eligible for a pro-rated refund for the affected period. This is determined solely at the discretion of Guardianfind support.

7. How to Request a Refund (For Eligible Cases)
If you believe your situation qualifies for a refund under the limited circumstances outlined above, you must submit a request within 14 days of your original purchase.

To submit a request:

  1. Contact our support team at [refunds@guardianfind.com].

  2. Provide your full name, order number, and a detailed explanation for the refund request.

  3. Our team will review your case and notify you of the decision within 10 business days.

8. Policy Updates
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically.

9. Contact Us
For any questions regarding this Refund Policy, please contact us at:
Email: contact@guardianfind.com]
Subject Line: Refund Policy Inquiry